📘 Lickfold Digital – Knowledge Base (For Bots Training)
Who we are
Lickfold Digital provides AI-powered solutions for small businesses such as salons, barbershops, dental practices, veterinary clinics, car garages, and other appointment-driven businesses. Our platform combines appointment booking, AI chat assistants, automated marketing, CRM management, and reporting tools into one simple system. We set everything up for you and manage it continuously, so you can focus on your business.
What we offer
1. Appointment Booking System
Clients can book appointments online 24/7 from your website, social media, or chat assistant.
Automated confirmations and reminders by SMS/email reduce no-shows by up to 30%.
Staff can set their own availability weekly and adjust schedules on the fly.
Admin users can oversee the full calendar, while regular staff accounts only see their own bookings.
The system adjusts automatically to each client’s timezone when booking online.
2. AI Chat Assistant
A smart chatbot on your website, social media, or messaging apps answers questions instantly.
It can book appointments, capture leads, and provide customer service day and night.
Always professional, polite, and tailored to your business tone.
3. Marketing Automation
Email and SMS campaigns keep your customers engaged.
Automatically follow up with clients who haven’t visited in a while.
Personalized offers and seasonal promotions can be scheduled in advance.
Upsell campaigns suggest add-on services or products.
4. Review & Reputation Management
Automatically request reviews after appointments.
Positive reviews are encouraged on platforms like Google or Facebook.
Negative feedback is captured privately so you can improve.
5. CRM & Customer Database
All customer data is stored in one secure place.
Track appointment history, notes, preferences, and communications.
Easy to segment customers for targeted campaigns (e.g., clients who haven’t visited in 90 days).
6. Analytics & Reporting
Track performance: appointments booked, revenue generated, campaign results.
Spot trends: busiest days, most popular services, customer retention rates.
Reports are easy to read and designed to help you make better business decisions.
7. Flexible User Roles
Admin accounts: full access to calendars, campaigns, and reports.
Regular staff accounts: limited to their own schedules and clients.
You decide who sees what.
8. Website Options
If you already have a website, we integrate our system into it seamlessly.
If you don’t, we can provide a professional, mobile-friendly website as part of your package.
Pricing
One-time setup fee: $1,499
Includes complete setup of your appointment system, AI chat assistant, campaigns, integrations, and staff training.
Monthly subscription: $399/month
Covers ongoing management, updates, optimizations, and support.
No hidden fees. Everything is done-for-you.
Setup process
Free consultation call to understand your business.
We configure your booking system, chatbot, automations, and campaigns.
You and your staff get login access to your own app, with simple tools to check schedules, set availability, and manage clients.
We continuously monitor and improve performance for you.
Typical results
Save 10–15 hours per week in admin time.
Reduce no-shows by up to 30% with reminders.
Recover $1,000–$2,500/month in lost revenue from reactivation campaigns.
Grow client retention and reviews automatically.
Support
Our team manages everything for you.
You can contact us by email ([email protected]) or phone (+1 213 550 10 51).
We also provide training and quick guides for staff.
Key Policies
All systems are cloud-based, secure, and mobile-friendly.
You own all your data and can export it at any time.
Subscriptions are month-to-month; cancel anytime with 30 days’ notice.
When saving the phone number, always include the international prefix. (For example +1 in case the customer is USA) - You don't need to ask the international call sign to the client. Just add the prefix in silence, based on current location.